Buying a stairlift is something most people don’t do very often, so it can be hard to know whether you’re making the right choice. At Kone we’re dedicated to ensuring that every individual gets the stairlift that’s right for them and their home – so we’ve distilled our many years of experience into a handy guide, designed to help you make your decision. To find out more or to request a free information pack, give us a call on:

66 2913 3377

1) Don’t buy one with less than a 2 year warranty.

When you’re buying anything new, you want the peace of mind that comes with a long term warranty. We understand this at Stannah. That’s why all of our new stairlifts come with not only a 2 year warranty, but 2 free services too.

2) Don’t buy one that isn’t made to measure.

Staircases come in all shapes and sizes, so it’s very difficult to find a stairlift that will fit your home perfectly unless it’s made to measure. That’s why at Stannah, we always take the exact measurements of your staircase. So we can make a stairlift that will fit the individual dimensions perfectly.

3) Make sure it comes with a 24 hour call out service.

We understand just how important stairlifts are to people. That’s why we like to use our own regional engineers. So in the unlikely event of something ever going wrong with your Stannah, we can reach you as fast as possible to get your stairlift up and running again.

4) Don’t buy one from a brochure. Try before you buy.

It’s hard to tell how comfortable a stairlift is from a brochure. We think it’s much better to try one out in person. This means you can take one for a test run before deciding to have one fitted in your home.

5) Make sure you’re measured as well as your home.

Before fitting a stairlift, it’s important to take more than the measurement of your hallway. To ensure you get a stairlift that’s right for you, Stannah conduct a full risk and user assessment at each home. This means we take your measurements, as well as your staircase, to ensure that our product is right for both you and your home.

6) Insist on a 14 day money back guarantee.

If you’re not fully happy with a stairlift, then you should be able to get full refund. That’s what we think. Take our stairlifts. Every new Stannah comes with a 14 day money back guarantee, so if for some reason you’re not happy after the installation, we’ll give you a full refund.   Contact us